To make a deposit, simply tap the “Deposit” button, choose your preferred payment method like PagoEfectivo, Yape, Plin, debit/credit cards, or others, enter the amount, your document type, and registered number, then follow the steps for your chosen method, such as scanning a QR code, copying the payment code into your mobile banking app, or visiting an agent. Your balance will update within minutes.

Yes, you must submit your account validation request by clicking on the “Validate your identity here” button at the bottom of the webpage. Attach both sides of your ID card or passport and a selfie holding the document so that you can make withdrawals as normal. This process only needs to be done once.

To make a withdrawal, you must first make a deposit and play the total amount reloaded. Please note that you can only have one approved withdrawal request per day. Withdrawal requests are processed Monday through Friday until 17:00 (business days). If you submit your request after that time, or during a Saturday, Sunday or holiday, the request will be considered as made on the next business day. Finally, your account must be validated by sending an image of your ID card or passport through the following link: forms.gle/23ABCVjtyvuBYvWJA

Customer service is available 24 hours a day, 7 days a week. Please do not hesitate to contact our specialized agents to resolve any questions you may have.

The rollover or wagering requirement is the number of times you must wager the bonus amount, or the bonus + deposit, before you can withdraw the winnings obtained with that bonus. In other words, it is a condition that requires you to play a certain amount of money in order to convert the bonus into withdrawable balance. Example: If you receive a bonus of $100 with a rollover of x20, you must wager $100 × 20 = $2,000 before you can withdraw the winnings generated with that bonus.