To make a deposit, simply tap the “Deposit” button, choose your preferred payment method like PagoEfectivo, Yape, Plin, debit/credit cards, or others, enter the amount, your document type, and registered number, then follow the steps for your chosen method, such as scanning a QR code, copying the payment code into your mobile banking app, or visiting an agent. Your balance will update within minutes. To contact an advisor, go to the following link: https://wa.link/p1r3hk

Yes, you must submit your account validation request by clicking on the “Validate your identity here” button at the bottom of the webpage. Attach both sides of your ID card or passport and a selfie holding the document so that you can make withdrawals as normal. This process only needs to be done once.

To make a withdrawal, you must first make a deposit and play the total amount reloaded. Make sure you do not have any active bonuses, although bonuses that start with the name 'Ticket', such as “Casino Party Ticket”, should not be cancelled as they do not affect the withdrawal process. Please note that you can only have one approved withdrawal request per day. Withdrawal requests are processed Monday through Friday until 17:00 (business days). If you submit your request after that time, or during a Saturday, Sunday or holiday, the request will be considered as made on the next business day. Finally, your account must be validated by sending an image of your ID card or passport through the link http://bit.ly/verified-PZB. To contact an advisor, go to the following link: https://wa.link/p1r3hk

Customer Service hours are from Tuesday to Saturday from 9:00 to 22:00. Sunday and Monday from 9:00 to 18:00. Do not hesitate to contact our specialized agents to resolve any questions you may have.

These daily missions, prizes, and rewards allow you to earn bonuses or free spins based on the challenges outlined in the promotional calendar and on the login screen with the gift button. Some of the challenges include depositing S/ 40 to receive a 50% bonus balance, or meeting a wagered total to earn free spins or additional bonus balance.